Check-in & early arrival · Bearly Hangin' On

Welcome — we're so glad you made it! Here's everything you need to know about timing your arrival.

Check-in is anytime after 4:00 PM. Our keypad lock means there's no key to pick up and no one to meet — just pull up whenever you arrive and let yourself in.

Arriving early?

We can sometimes arrange an early check-in, so if you'll get here before 4:00, just reach out and we'll do our best — no promises, but we'll try. The honest answer depends on whether we've had a checkout that morning and how quickly our cleaning team can turn the cabin around.

If you've got time to spare, this is the perfect chance to start your vacation. Take a look at our Explore Nearby section — grab a bite, see a sight, and let us get the cabin perfect for you. You're only 15–20 minutes from Pigeon Forge and Gatlinburg.

We're sorry we don't have a spot to store luggage before check-in — if you arrive early, plan to keep your bags with you until the cabin's ready.

Arriving late?

No problem at all — arrive as late as you like. Because we use an electronic keypad lock, you can get in at any hour without coordinating with anyone. Your door code and step-by-step instructions are in Door lock.

Once you're in

Settle in and look around. If anything isn't working, or you find something you didn't expect, let us know right away — don't wait. We'll do our very best to set it right as quickly as we can. We'd always rather hear about it now than read about it later.

Text is the fastest way to reach us. A quick message the moment something comes up gives us the best shot at fixing it before it affects your stay.